Is this a massage?
This is NOT a full body massage. I do release soft tissue with NeuroFascial Re-set in my Neurokinetic therapy assessments.
Do you offer under the blanket traditional massage?
I do not. There are many wonderful massage therapists in Columbus, Ohio to choose from if that is the type of therapy that you are looking for.
Why did you stop offering massage?
I prefer to treat issues at the root cause and prefer to use more direct techniques in order to accomplish that. I can only offer stuff that I believe in enough to receive for myself. There is nothing wrong with massage, but I don't get massages for myself. I prefer more direct treatments and only offer what I enjoy receiving.
Do You Offer Gift Certificates?
I do not! Gift certificate recipients typically want a traditional massage, which I do not offer. Plus, I talk to all new people first, in order to make sure that what you are seeing me for is something that I treat. On rare occasions, I will get a call from someone who is beyond bodywork to the point of needing a surgical consult.
Am I supposed to tip?
I do not accept tips. Tipping is only customary for spa services, which I do not offer. I conduct myself as a pain clinic and set rates that I consider appropriate for a pain clinic.
Do You Have Online Scheduling?
Yes! Established clients are provided with a link to my online scheduling software. It is my opinion that new people should always speak to their therapist before scheduling their first session. Speaking to new people first helps us figure out if we're a right fit to be working together. I will be 100% honest if what you want to see me for is not something I treat, or if it is, if I think you're beyond what body work can do for you.
Do I need to disrobe?
All of my sessions are fully clothed. I do assessments standing, seated, laying down and during certain movements.
What should I wear?
Play clothes that are easy for you to move around in. Shorts or yoga pants are best. My fingers slip on regular pants such as jeans and slacks.
Why do you offer these specific therapies and why these particular therapies?
I know what it's like to try a lot of different things to see what is working. These are the things that I tried that work well for me as a client.
Do you bill insurance? May I submit a receipt to my insurance company for reimbursement?
Due to being a solo therapist without support staff, I am unable to respond to insurance companies for records, receipts, etc. There is no CPT code for the unique techniques that I offer, which is required for insurance reimbursement and coverage. Some clients pay with their health savings account or flexible spending accounts. I provide e-mail receipts from Square for your health savings and flexible spending records that only show my name and what you paid. I do not provide paper receipts with written out specific details. I have tiered pricing to help make regular appointments more affordable. I have been told by doctors that insurance doesn't cover anything that works long term and that it only covers "band aid" jobs.
I want to keep my regular appointments affordable in order to come often enough to stay on track. Do you offer discounted packages?
I offer a frequent flyer savings program for people who come once a month or more. This is available after your new client 3 pack is used up. Clients who reschedule their next appointment within 4 weeks out or less, get a rate of $75 plus tax. My regular rate is $95 plus tax. So that is a $20 savings per appointment, which is a much steeper discount than how packages are typically put together.
Who takes advantage of the frequent flyer savings program?
I have two different groups of people who choose to do this. Long time regulars who like to come in once a month for preventative tune ups and people who still need sessions close together after their new client 3 pack is used up. How often you want and need to come back will determine whether the discounted rate or the regular rate is less expensive for you in the long run. People who do not choose to partake in the frequent flyer savings program are e-mailed the link to my online scheduling system so that they can be as random as they want to be.
Is it OK to still get massages while receiving treatment?
Seeing other therapists for massage, whether relaxation or deep tissue, always brought back pain and dysfunction that I had forgotten that I had. The person that I see for Voila and neurokinetic therapy would always have to fix what they did. I am not at all knocking traditional massage. This is just my honest personal experience. The only thing that I care about is that you are moving forward, rather than backward. If you think receiving regular massage will help, then go for it. My clients are 50/50 split. Half of them don't get massages in addition to seeing me and half of them do. I encourage combining whatever compliments each other. I see different professionals who all serve a different purpose.
How do I know if I am a right fit to try your therapies?
I take the time to speak with you in order to determine whether or not we're a right fit to be working together. Make sure you have time to answer a series of questions. I want to know your history and I mean all of it. I don't want just your physical symptoms. I want to know what was going on in your life when you pain/injury occurred. This is often over looked in a traditional pain clinic and can often be the root cause of the issue. You will also be asked if you are open to energy work such as reiki, tapping and craniosacaral therapy. Being willing to go down the rabbit hole of working with past trauma and stress is necessary in order for the two of us to be working together. This is not psychotherapy or counseling. Some people just naturally have releases during body work sessions on their own, without the therapist willfully making it happen. Also, if you believe that nothing works for your pain, you are going to prove yourself right every single time, no matter who you see.
May I Schedule A Session For Someone Else?
I always speak directly to the person that the appointment is for, unless it's for a minor, and even then, I like the parents to have their kid's approval. The reason why this is, is because it is important to me that the person the appointment is for is vested and really wants the appointment. When people are coerced by friends or family members, it never goes well.
What if I don't believe in energy work? What if it goes against my beliefs?
Energy work is part of my treatments. I do integrative manual therapy and energy work. I only work with people who are open to anything and everything. I do not censor myself for anyone. Energy work can include reiki, tapping and craniosacral therapy.
Are these therapies guaranteed to give me long term results?
Every body is different. I never know how clients will respond to my therapies ahead of time. My success rate is 80% and 90% of my repeat business are difficult cases that no one else could handle.
If I tell you my symptoms ahead of time, will you be able to tell me which of your therapies that I should expect from you?
I never know ahead of time what I think you will need until you come in. Every treatment plan is individualized to the person. This is the most ideal since I can have 3 different people presenting with carpal tunnel syndrome, but all 3 of their treatments could be completely different. One could be coming from their neck, one could be coming from their big toe, one could be because of incontinence and I may need to see if I can get the pelvic floor functioning again, etc. You get the picture :) I go where the assessments take me. This also means that those trigger point therapy charts are not always accurate.
How many sessions will I need?
All new clients and regulars who haven't had an appointment with me for 6 months or longer, book a minimum of 3 sessions to start. Where we go from there depends on what happens after your first 3 sessions. My "services, rates and 3 packs" page explains how the new client 3 packs work down at the bottom of that page. This does not mean that 3 sessions is all that you need. What it does mean, is that you should know after a minimum of 3 whether or not the treatments are helping. If the first 3 did help, plan on 4-6 treatments, one treatment a week total, including the initial 3. After that, maintenance is once a month if you wish to be on a preventative program.
Why do I sometimes feel worse after my first session? Why do the results of my first session sometimes only last a couple of days?
The body is resetting itself. That takes a lot of energy on the part of your body. Think of trying a new workout that your body is not used to. Also, getting your body used to a treatment it is not used to doesn't always hold after one session. There are rare instances that people don't always get noticeable results after their first session. This is all a normal part of the process of any new therapy that you try. There is no such thing as trying it only once and knowing from there whether or not you like it. Do you tell your chiropractor or physical therapist that you are only coming once?
Do you offer home visits? Do you participate in health fairs? Do you offer your services at other businesses?
I only work out of my office and am not available for hire or contract or renting anywhere else. Splitting myself is exhausting and giving you my best is more important to me than numbers. I put too much money into continuing education to let anyone else profit off of me.